Shuvo Bet FAQ — Common Questions & Complete Answers

Each person is allowed only One account Only one account is permitted per person. If multiple accounts are found, all of them may be suspended and funds may be forfeited. Please play by the rules and help keep the platform fair for everyone.

On the login page Go and click the "Forgot Password?" link. Enter your registered mobile number or email and you'll receive an OTP or reset link. Use the OTP to set a new password. If you have any trouble in the Help Center Contact us.

KYC (Know Your Customer) is an identity verification process that helps prevent fraud and money laundering. To make withdrawals on Shuvo Bet, you'll need to submit a photo of your National ID (NID) or passport along with a selfie. Verification is typically completed within 24 hours.

Your account may be temporarily locked after multiple failed login attempts or if suspicious activity is detected. Wait 15–30 minutes and try again, or contact Support team Contact them. They'll resolve your issue promptly.

To change your email or mobile number, please contact support. Your name and date of birth cannot be changed after KYC verification is complete — so make sure to enter accurate details when registering. Payment methods and bank information can be updated directly from your profile.

You can request to close your Shuvo Bet account at any time. in the Help Center Get in touch with us. Make sure to withdraw your balance before closing. A temporary break option is also available under our responsible gaming features.

The minimum deposit on Shuvo Bet is just ৳100. Deposits via bKash, Nagad, and Rocket are processed instantly, any time. There are no additional charges for deposits.

Withdrawal requests are typically processed within 15 minutes to 2 hours for processing. If KYC verification is incomplete or additional security checks are required, it may take up to 24 hours.

Shuvo Bet currently supports the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer: Selected Banks
• Crypto: USDT (TRC20)

bKash and Nagad are the most popular and fastest options.

Minimum Withdrawal Amount ৳500 and the daily maximum limit depends on your account level. VIP members enjoy higher withdrawal limits. For more details Support Contact us.

Deposits are usually credited instantly. Occasionally, network delays may cause a wait of 5–10 minutes. If it takes longer than 15 minutes, please contact us with your transaction ID and a screenshot Contact the support team Let them know — they'll get it sorted quickly.

Bonus funds can only be withdrawn after meeting the applicable wagering requirements. For example, if your bonus has a 10x wagering requirement and you receive a ৳1,000 bonus, you will need to place ৳10,000 in bets. Your original deposit can be withdrawn at any time.

Shuvo Bet does not charge any fees on deposits. Withdrawals are generally free, though some payment gateways may apply their own charges. Network fees may apply to crypto withdrawals. All applicable fees are disclosed upfront.

Registration After completing verification, your first deposit will automatically 100% Welcome Bonus Yes. For example, deposit ৳1,000 and get an extra ৳1,000 bonus — giving you ৳2,000 to play with. Maximum bonus limits apply.

You earn loyalty points each time you log in daily. Accumulate points and redeem them for cash bonuses, free bets, or free spins. Log in for 7 consecutive days to unlock a special weekly bonus.

When someone registers using your referral code or link and makes their first deposit, you'll receive a referral bonus. The more active your friend stays, the more your commission grows. For details on the Promotions page View.

Weekly and monthly cashback offers apply to active members. Typically, 5%–15% cashback is awarded on total net losses for the week. Cashback is credited automatically to your account every Monday. To view the latest offers Promotions Page Visit.

Most bonuses are valid for 7 to 30 days. The welcome bonus is typically valid for 30 days. If the wagering requirements are not met within the specified period, the bonus will be forfeited. Please read the terms for each offer carefully.

Generally, a new bonus cannot be added while another is active. However, loyalty points and cashback can be used alongside other bonuses. For the full bonus stacking policy Terms & Conditions on the page.

Shuvo Bet lets you bet on 20+ sports including cricket, football, tennis, badminton, and kabaddi. Live betting, in-play markets, and virtual sports are also available. On the bet page and view all markets.

Shuvo Bet uses the decimal odds format. For example, if the odds are 1.85 and you bet ৳1000, you'll receive a total of ৳1850 if you win (৳850 profit). Odds update in real time and are confirmed before your bet is placed.

Yes, Shuvo Bet offers live betting. You can place bets at real-time odds while a match is in progress, with live scores and match statistics available to help you make informed decisions. The live betting experience is even smoother on the mobile app.

Once a bet is confirmed, it generally cannot be cancelled. However, if the cash-out feature is available, you can close your bet before the match ends to secure a partial or full payout. If an event is cancelled, your stake will be refunded automatically.

on the Lottery page to view active lottery draws and purchase tickets. Each ticket price and prize is listed individually. Draw results will be sent directly to your account, and any winnings will be credited instantly.

Minimum bet in most markets ৳20. However, limits may vary for certain special markets and live events. The maximum bet limit depends on the event, market, and your account level.

Yes. Shuvo Bet uses SSL encryption with 256-bit security technology. Your personal and financial information is fully encrypted. Our servers undergo regular security audits, and your data is never shared with any third party.

Go to "Security" under Profile Settings to enable 2FA. You can activate two-factor authentication via OTP to your mobile number or through the Google Authenticator app. This adds an extra layer of protection to your account.

Change your password immediately and Contact the support team Let us know. You can also request a temporary account lock if needed. Check all login history and device activity from your profile, and remove any unrecognized devices.

No. Shuvo Bet does not sell or share your information without authorization. Only the data necessary to meet legal obligations or process payments is transmitted securely. For more details Privacy Policy Read.

Yes. Shuvo Bet offers deposit limits, session timers, self-exclusion, and reality check tools. We believe responsible, healthy play makes for the best experience. For more details Responsible Gaming View page.

Download Page You can download both Android and iOS versions of the app. For Android, download the APK file directly; for iOS, you'll find the App Store link. The app is completely free.

To install the APK on Android, you'll need to allow installation from unknown sources. Go to Settings > Security > Unknown Sources and enable it. Then tap the downloaded APK file to install. If you run into any issues Support Contact us.

Yes, the Shuvo Bet app gives you full access to everything on the website — Sports Betting, Live Casino, deposits, withdrawals, bonuses, and more. The app also supports push notifications and exclusive app-only offers.

Start by clearing your browser's cache and cookies. Try a different browser or device, and check your internet connection. If the problem persists, your ISP may be blocking the site — try using a VPN or Support You can request an alternative link.

You'll receive an in-app notification whenever a new update is available. Android users Download Page Download and install the latest APK from our site — your existing data will not be lost. iOS users can update directly from the App Store.