Data Protection Policy

Shuvo Bet Privacy Policy — Your Data, Our Responsibility

Everything about how your personal data is collected, stored, and protected at Shuvo Bet — explained transparently, right here.

Last Updated: January 2026

How We Keep Your Information Secure

The six privacy principles we uphold to protect you at Shuvo Bet

End-to-End Encryption

All your data is protected with 256-bit SSL/TLS encryption — the same security standard used in banking.

No Third-Party Data Sharing

Your personal information is never sold or shared with advertisers or third parties.

You're in control

View, correct, or request deletion of your data at any time — entirely on your terms.

Secure Data Storage

Your data is stored on secure servers and backed up regularly. All unauthorized access is fully prevented.

Internationally Compliant Standards

Shuvo Bet operates in accordance with international data protection standards. Your privacy is protected under applicable law.

Freedom to Opt Out

You can opt out of marketing emails or notifications at any time — no hassle, no complications.

Table of Contents

1Introduction

Welcome to Shuvo Bet. This Privacy Policy ("Policy") describes how Shuvo Bet collects, uses, stores, and protects your personal information. By using our website or mobile app, you are considered to have accepted the terms of this Privacy Policy.

Shuvo Bet believes your personal data belongs to you. We never take it lightly. Every piece of information we collect has a clear purpose, and that purpose is transparently stated in this policy.

This Privacy Policy is part of Shuvo Bet's Terms & Conditions should be read alongside this policy. If you have any questions, please Help Center contact us.

This policy was written in Bengali for the convenience of Bangladeshi users. In the event of any legal dispute, the English version shall take precedence.

2What Information We Collect

Shuvo Bet collects different types of information for different purposes. Below, we explain exactly what we collect and why.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Account Verification & KYC
Contact Information Email, mobile number, address Account Management & Support
Financial Information BKash/Nagad number, bank account Deposit & Withdrawal Processing
Transaction Data Betting history, win/loss records Account Activity Monitoring
Technical Information IP address, device type, browser Security & Fraud Prevention
Usage Data Page visits, session duration User Experience Enhancement

We collect only what is genuinely necessary to provide our services. Collecting unnecessary data goes against our principles.

3How We Use Your Information

Shuvo Bet uses your information only for the purposes listed below. Your data is never used for anything beyond this.

  • Account Management: To create, verify, and manage your account.
  • Transaction Processing: To process all financial transactions related to deposits, withdrawals, and bets.
  • Customer support: To resolve any issues, complaints, or questions you may have.
  • Security Assurance: To prevent fraud, money laundering, and illegal activity.
  • Legal obligation: To provide necessary information when required by a regulatory authority or court order.
  • Service Improvement: To analyze user experience and further improve the platform.
  • Promotional Communications: With your consent, to keep you informed about new offers and bonuses.
What We Don't Do: Selling your data to advertisers, sending marketing messages without your consent, or retaining unnecessary data for longer than required — none of these are practices at Shuvo Bet.

4Data Retention & Duration

How long Shuvo Bet retains your data depends on the type of information and applicable legal requirements. We never keep data longer than necessary.

  • Account Information: For as long as your account is active, and up to 5 years after it is closed.
  • Financial transaction records: A minimum of 7 years, as required by law.
  • KYC documents: Up to 5 years after account closure.
  • Customer Support Contact: Up to 2 years after a dispute is resolved.
  • Logs & Technical Data: Up to 1 year.

After the applicable retention period, data is securely deleted or anonymized so it can no longer be linked to you.

Your data is stored securely in internationally certified data centers. Both physical and digital security measures are maintained on all servers.

5Sharing Data with Third Parties

Shuvo Bet may share your personal information with third parties only in limited, specific circumstances. In every case, we apply the highest level of caution.

  • Payment Processors: bKash, Nagad, and our banking partners receive only the minimum information required to process transactions.
  • KYC verification service: Trusted third-party services are used to verify user identity.
  • Law Enforcement: Data may be disclosed under a court order or other legal obligation.
  • Regulatory authority: Sharing information as required by licensing authorities or regulatory bodies.
No data sharing for advertising purposes: Shuvo Bet never sells or transfers your information to advertisers, marketing companies, or data brokers.

All third parties we work with are bound by strict data protection agreements and may only use your information for specified purposes.

6Cookies & Tracking Technologies

The Shuvo Bet website and app use cookies and similar technologies to help improve your browsing experience.

  • Essential Cookies: Essential for the website's core functionality. Without these, the site cannot operate properly.
  • Performance Cookie: Analyzes which parts of the site are used most — helps improve the service.
  • Functionality cookies: Remembers your preferences (such as language) so you don't have to set them every time.
  • Session Cookie: Keeps you logged in. Automatically cleared when the browser is closed.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

We do not use cross-site tracking cookies or third-party advertising cookies. Your browsing habits are never shared with other websites.

7Your Rights

As a Shuvo Bet user, you have the following rights regarding your personal data. To exercise any of these rights, please get in touch with us.

Right of Access
The right to know what information we hold about you
Right to Rectification
The right to correct inaccurate or outdated information
Right to Erasure
Request deletion of your data under certain conditions
Right to Restrict Processing
The right to request restriction of data processing in certain circumstances
Right to Portability
The right to receive your data in a portable format
Right to Object
The right to object to the use of your data for specific purposes

To exercise any of the rights above, email us at: support@shuvobet.app. We will respond within 30 days of receiving your request.

In some cases, legal obligations may prevent us from deleting certain data. Where this applies, we will explain the reason.

8Children's Privacy

Shuvo Bet is a platform strictly for adults. We do not collect or process the data of anyone under the age of 18.

  • Age is verified at registration, and anyone under 18 is prevented from creating an account.
  • If we discover that data has been collected from a minor, it will be deleted immediately and the account will be closed.
  • If a parent or guardian suspects their child is using this platform, please contact us immediately.
For Parents: If your child has created an account on this platform — whether by accident or by other means — please Help Center Contact us and we will take immediate action.

9Security Measures

Shuvo Bet uses industry-leading security technology to protect your data. That said, no one can guarantee 100% security on the internet — which is why your own vigilance matters too.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
  • Firewall & Intrusion Detection: Detects and prevents unauthorized access.
  • Regular Security Audits: Independent security experts conduct regular audits and vulnerability assessments.
  • Password hashing: Your password is never stored in plain text.
  • Server monitoring: 24/7 server monitoring is in place to detect any suspicious activity.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.

10Policy Updates

Shuvo Bet reserves the right to update this Privacy Policy as needed. Changes may occur due to business updates, legal requirements, or advances in technology.

  • You will be notified at your registered email address of any significant changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • The date of the most recent update to this policy will always be shown at the top of this page.
  • Previous versions are available upon request.
Visit this page regularly or follow our Help Center Subscribe to stay instantly informed of any updates or changes.

11Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection Team directly.

  • Email: support@shuvobet.app
  • Live Chat: Log in to the platform to access live chat support directly
  • Help Center: Help Center Page Visit
  • Response time: Typically within 24 hours; up to 7 business days for complex matters

We treat every privacy-related request with the utmost seriousness and are always committed to protecting your information.

Safe & Trusted

Your data is protected — join now

Your privacy is our top priority at Shuvo Bet. Join a secure platform and enjoy the best betting experience in Bangladesh.

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